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Front Row Terms & Conditions


These Terms and Conditions apply to your access to, and participation in, the Front Row loyalty program (“Front Row”) operated by MiniLuxe, Inc. (“MiniLuxe”). MiniLuxe reserves the right to change and/or modify Front Row and/or all or any portion of these Terms and Conditions or any policy or guideline pertaining to Front Row at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.miniluxe.com, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in Front Row confirms your acceptance of these Terms and Conditions and any such changes or modifications. You should review these Terms and Conditions and applicable policies and guidelines on a regular basis to understand the terms and conditions that apply to Front Row. If you do not agree to these Terms and Conditions, you must stop participating in Front Row.

Front Row is a way that MiniLuxe rewards and thanks its customers for purchasing MiniLuxe’s products and services. Members of Front Row are able to earn and accumulate “Points” that can be redeemed for MiniLuxe services and receive discounts on product purchases at participating MiniLuxe locations. A list of MiniLuxe locations participating in Front Row is posted on the Web at http://www.miniluxe.com.

Signing Up

You will be automatically enrolled in Front Row when you (1) complete the application provided at www.miniluxe.com/frontrow or (2) provide the information requested by the application to a MiniLuxe customer service representative at a participating MiniLuxe location or MiniLuxe’s Concierge service at (617) 684-2750.

There are no membership fees to participate in Front Row.

Earning and Redeeming Points

As a Front Row account holder, you will earn Points at the rate of seven and one half (7.5) Points for each One Dollar ($1.00) you spend on services at participating MiniLuxe locations. For example, the purchase of twenty dollars ($20) worth of services at a participating MiniLuxe location will earn you one hundred fifty (150) points. Some exclusions may apply. Taxes, gratuities, donations, and fees are excluded and ineligible for Point accrual. Points may be earned in fractional amounts depending on the value of your purchase.

Points are redeemable for services at any participating MiniLuxe location at a rate of one hundred (100) Points for each one dollar ($1.00). In order to redeem Points at a particular appointment, your Point balance must be sufficient to be redeemable for the value of all of the services provided at the appointment, including taxes and fees. Points cannot be used to pay for gratuities. For example, if you receive one hundred dollars ($100) worth of services at a participating MiniLuxe location (including taxes and fees), your Point balance must be at least ten thousand (10,000) in order to redeem your points at that appointment.

Points are promotional and have no cash value. MiniLuxe reserves the right to change the benefits provided under Front Row in its sole discretion at any time. You can find out your Point balance and other Front Row account information by asking at any MiniLuxe location or by calling the MiniLuxe Concierge at (617) 684-2750.

Use and Non-Transferability of Benefits

You must provide your Front Row account information at the time of a transaction in order to accrue Points or receive benefits under Front Row, including when making an appointment for services.

Your Front Row account, and any benefits in connection with such account, including the ability to accrue and redeem Points and receive product discounts, are personal to you and may not be sold, transferred or assigned to, or shared with, any other person.

This program is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only use Front Row under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

Termination

Without notice to you, MiniLuxe reserves the right to suspend and/or terminate your account and your participation in Front Row if MiniLuxe determines in its sole discretion that you have violated these Terms and Conditions or that your account is unauthorized, deceptive, fraudulent or otherwise unlawful. In the event that your Front Row account is terminated for any reason, all accumulated Points in your account will be void.

Without notice to you, MiniLuxe reserves the right to “unregister” and make ineligible for Front Row benefits any account that has been inactive for at least one year. Inactive is defined as no Points having been earned during such period. In the event that your Front Row account is unregistered, all accumulated Points in your account will be void. All Points expire 2 years after their accrual.

MiniLuxe reserves the right to terminate, discontinue or cancel Front Row at any time in its sole discretion without notice to you.

Minimum Age

Front Row is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only use Front Row under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.

Communication

You consent to the receipt of communication from MiniLuxe via e-mail, phone, text message, external websites and any other method of communication MiniLuxe deems appropriate. MiniLuxe and its marketing partners may use these channels to communicate with you regarding requested products or services, Front Row account status, changes to Front Row, these Terms and Conditions, and other matters MiniLuxe believes may be of interest to you.

Use of Account Holder Information

Front Row accounts are covered by the MiniLuxe Privacy Policy at http://www.miniluxe.com/company/privacypolicy.

Contacting MiniLuxe

Please contact MiniLuxe at (617) 684-2750 or info@miniluxe.com if you have any questions regarding Front Row or these Terms and Conditions.

Revised October, 2018

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