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Commitment

Our continued promise to being the pioneers of clean

We’ve been pioneers of clean, hygienic and safe nail and waxing care since our founding more than a decade ago. From our medical-level autoclaving and sterilization Clean Labs to our CDC-recommended disinfection standards & EPA-approved cleaning supplies, our existing studio practices were designed long before COVID to support everyday health and safety. Learn more about our clean and safety standards here.

To ensure a touchless, safe in-studio experience we ask that you schedule your upcoming appointment using our MiniLuxe App.

Before booking, please review our new clean and health safety protocols, which are outlined below:

Commitment from All
Commitment from our Clients
Clean Enhancements to our Studios
Commitment from our Team
New Client Booking Changes and Protocols

To ensure a touchless, safer in-studio experience we strongly encourage you to schedule your next appointment using our MiniLuxe App.

If you are concerned about COVID exposure, or not feeling well, please cancel or reschedule. Cancellations must be made at least 4 hours prior to your appointment to avoid charges.

At this time, guests who are not receiving services are not permitted in the studio.

Please refrain from bringing in outside food & beverages or any unnecessary personal items.

Tipping: We ask that you make best efforts to use the MiniLuxe App, or Venmo, for payment and gratuity (again, to minimize physical contact).

Studio Modifications and Protocols

New gloves for each service is already our standard practice. Team members will wear gloves and change them between each service.

Wearing masks will be mandated in our California, Massachusetts and Rhode Island studios. While we don’t enjoy them, we all need to do our part. Please remember to wear a mask during your entire experience with us and we will do the same.

Plexiglass shields on manicure stations have been installed to respect distancing during your service.

Face shields may be worn with masks for our team while performing pedicure and waxing services.

The Clean Lab is where we sterilize all our service tools. As always, all implements will be autoclaved at a medical-grade standard (high temperature & high pressure). All other service materials are intended for one-time disposable use.

Non-essential contact items, including magazines and beverage service, are temporarily suspended.

Continued space & vigilance in implementing all our existing clean service protocols.

Many of these new protocols may feel unusual, or extreme. Still, these new safety features align with CDC standards or state specific guidelines and in many cases exceed them. Along with the rest of the world, we will learn as we go and adjust rapidly, if necessary.

State specific requirements may differ from standards outlined above.

Learn more about our service standards and review other frequently asked questions here.

 

Our thanks go to every one of our clients and employees for your joint commitment to supporting clean, safe self-care for every MiniMoment taking place in our studios.
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