×
FREE nail wrap of your choice when you purchase our Get Ready Pedicure Kit or Get Polished Manicure Kit until 8/16.

F.A.Q.

Answers to our most common questions

How do I schedule a service?

For easy scheduling, payment, and self-checkout please download our MiniLuxe App (iOS/Android).

Do I need schedule in advance?

We will not be accepting walk-ins during this time of heightened precaution and social distancing. We ask that you pre-book your appointment using our Mobile App to ensure a touchless experience from booking to payment.

How do I schedule a group (4 or more)?

To ensure social distancing in studio, we ask that you limit group sizes to no more than 3.

Cancellation policy?
We have temporarily altered our cancellation policy to better support our clients and teams during these challenging times. Cancellations must be made 4 hours prior to your service to avoid charges or you will be charged 50% of your service. No shows will be charged 100% for their missed service.
How can I pay for services and gratuity?

Our California and Texas studios are cashless. We accept all major cards (Visa, Mastercard, American Express, Discover), MiniLuxe gift cards, and Apple Pay! We do not accept checks. You can purchase MiniLuxe gift cards online here or at any of our studios.

We ask you that you tip using card or Venmo to encourage a touchless experience in studio. This will further promote clean safety practices. We recommend a 25% gratuity.

What are the MiniSeries Packages?

MiniLuxe is offering the opportunity for our clients to buy a package of manicures that can be used over multiple visits at a lower price point than if they paid by single visit. We have the MiniSeries for all three polish types we offer: Signature, Performance and LED Gel polish. The more you buy, the more you save!

What types of polish does MiniLuxe offer?

We offer three types of polish for hands and feet: MiniLuxe Pure Polish, Performance Polish, and LED Gel Polish. Our colors are curated seasonally to reflect the latest runway trends.

MiniLuxe Pure Polish is 8-free. What does that mean?

MiniLuxe Pure Polish is ingredient-conscious without sacrificing quality. Our formula is 8-free, meaning it’s free of the following eight most toxic ingredients typically found in nail polish: Formaldehyde, Toluene, DBP (Dibutyl Phthalate), Formaldehyde Resin, Camphor, TPHP (Triphenyl Phosphate), Ethyl Tosylamide, and Xylene.

What if I have gel on my nails?

For clients with existing light-setting gel polish on manicures or pedicures, please be sure to book your service with gel removal. This is an additional 15 minute service that ensures we have enough time to remove your gel in the safest way possible. If you do not select gel removal we cannot guarantee your services will be performed in full.

Do you service acrylics or dip powder?

To maintain our clean standards, we do not remove work with acrylic or hard gel, including dip powder and gel dip powder. We strive to perform all services in a safe and healthy way and only remove light-setting gel polish at this time.

What if my polish chips?

Our Chip Fix Policy guarantees you a flawless polish application for up to three (3) days for Signature services, five (5) days for Performance services, and seven (7) days for Gel services. Please contact your local MiniLuxe studio for more information. Please note: our Chip Fix Policy is not valid at the MiniLuxe Training Studio.

Where can I purchase MiniLuxe Pure Polish?

MiniLuxe Pure Polish is available for purchase online at Miniluxe.com or at any one of our MiniLuxe locations.

What wax do we use?

We use vegan, hypoallergenic, and fragrance-free hard and soft wax. The type of wax is determined by area size and sensitivity.

How long does my hair have to be to receive a waxing service?

Your hair should be at least 1/4” long, approximately the length of a grain of rice.

How often should I receive waxing services?

Every 3-5 weeks, depending on your individual hair growth.

What are brow and lash tinting?

Tinting is the process of applying semi-permanent, vegetable-based dye to enhance, shape, and define your brows and lashes. Brow tinting can last anywhere from 2-4 weeks, and lash tinting around 4 or more weeks.

Do you allow pets?

We love our pets but aren’t able to allow them inside the studio per board of health regulations. Service animals are welcome. We appreciate your understanding.

Can I host an event at MiniLuxe?

Please email us at events@miniluxe.com if you are interested in hosting an in-studio or off-site event/partnership.

Want to sell MiniLuxe products in your store and/or order any large wholesale quantity?
Do you have a cell phone policy?

As a courtesy to all our valued clients, we kindly ask that you turn your cell phone to silent or vibrate upon arrival. Please avoid phone conversations, video and conference calls while in studio so that all can enjoy their MiniMoment.

Where can I redeem my Gift Cards?

Currently, you may only redeem our Gift Cards at our studio locations. At this time, you cannot use the gift card to purchase E-commerce products.