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F.A.Q.

Answers to our most common questions

How do I schedule a service?

For easy scheduling and self-checkout please download our MiniLuxe App (iOS/Android) – You can view past appointments, select a nail designer, and pay for your services! Click here to book your appointment online.

Do I need schedule in advance?

You are welcome to walk in though we do recommend scheduling in advance if possible. We often fill up quickly and pre-booking your appointment guarantees your MiniMoment of luxury.

How do I schedule a group (2-3)?

For parties of two to three people you may book online here.

How do I schedule a group (4 or more)?

Please visit our group booking page to book services for parties of four or more. Whether it’s a bridal shower or a day of R&R, we’re excited to be part of your celebration.

Cancellation policy?

We understand that things come up last minute; in order to serve all our clients, we ask that you contact us by 6 pm local time the evening prior if you need to cancel your appointment. If you need to cancel, please do so online or on the MiniLuxe app by logging into your account or by calling your local MiniLuxe studio. If you need to cancel after 6 pm local time; you will be charged 50% of your services with the credit card on file. Missed appointments will be charged the full-service amount. Please call us if you are running late; we will do our best to accommodate you upon your arrival.

How can I pay for services and gratuity?

Our California and Texas studios are cashless. We accept all major cards (Visa, Mastercard, American Express, Discover), MiniLuxe gift cards, and Apple Pay! We do not accept checks. You can purchase MiniLuxe gift cards online here or at any of our studios.

We prefer cash and Venmo payments for gratuity. This provides consistency to your Nail Designer and Waxing Editor by ensuring direct and immediate pay. We recommend a 25% gratuity.

What are the MiniSeries Packages?

MiniLuxe is offering the opportunity for our clients to buy a package of manicures that can be used over multiple visits at a lower price point than if they paid by single visit. We have the MiniSeries for all three polish types we offer: Signature, Performance and LED Gel polish. The more you buy, the more you save!

What types of polish does MiniLuxe offer?

We offer three types of polish for hands and feet: MiniLuxe Pure Polish, Performance Polish, and LED Gel Polish. Our colors are curated seasonally to reflect the latest runway trends.

MiniLuxe Pure Polish is 8-free. What does that mean?

MiniLuxe Pure Polish is ingredient-conscious without sacrificing quality. Our formula is 8-free, meaning it’s free of the following eight most toxic ingredients typically found in nail polish: Formaldehyde, Toluene, DBP (Dibutyl Phthalate), Formaldehyde Resin, Camphor, TPHP (Triphenyl Phosphate), Ethyl Tosylamide, and Xylene.

What if I have gel on my nails?

For clients with existing light-setting gel polish on manicures or pedicures, please be sure to book your service with gel removal. This is an additional 15 minute service that ensures we have enough time to remove your gel in the safest way possible. If you do not select gel removal we cannot guarantee your services will be performed in full.

Do you service acrylics or dip powder?

To maintain our clean standards, we do not remove work with acrylic or hard gel, including dip powder and gel dip powder. We strive to perform all services in a safe and healthy way and only remove light-setting gel polish at this time.

What if my polish chips?

Our Chip Fix Policy guarantees you a flawless polish application for up to three (3) days for Signature services, five (5) days for Performance services, and seven (7) days for Gel services. Please contact your local MiniLuxe studio for more information. Please note: our Chip Fix Policy is not valid at the MiniLuxe Training Studio.

Where can I purchase MiniLuxe Pure Polish?

MiniLuxe Pure Polish is available for purchase online at Miniluxe.com or at any one of our MiniLuxe locations.

What wax do we use?

We use vegan, hypoallergenic, and fragrance-free hard and soft wax. The type of wax is determined by area size and sensitivity.

How long does my hair have to be to receive a waxing service?

Your hair should be at least 1/4” long, approximately the length of a grain of rice.

How often should I receive waxing services?

Every 3-5 weeks, depending on your individual hair growth.

What are brow and lash tinting?

Tinting is the process of applying semi-permanent, vegetable-based dye to enhance, shape, and define your brows and lashes. Brow tinting can last anywhere from 2-4 weeks, and lash tinting around 4 or more weeks.

Do you allow pets?

We love our pets but aren’t able to allow them inside the studio per board of health regulations. Service animals are welcome. We appreciate your understanding.

Can I host an event at MiniLuxe?

Please email us at events@miniluxe.com if you are interested in hosting an in-studio or off-site event/partnership.

Want to sell MiniLuxe products in your store and/or order any large wholesale quantity?